Our response to the coronavirus situation (COVID-19)
Dear customer, supplier and business partner
We would like to inform you about the development and measures taken by our companies Kraske electronics AG, Credo Audio Switzerland and simplyhighend.ch.
Our government has just officially declared state of emergency in Switzerland. All borders to our neighbors are closed, in addition schools, leisure facilities, restaurants and shops that do not serve to cover the basic needs must close.
This affects us directly with our shop in Basel. To protect our families and out of solidarity towards the risk groups, we have decided to avoid any direct customer contact immediately and until further notice. All meetings, sales activities and installations are therefore suspended.
We are convinced that we are making an urgently needed contribution to overcoming this crisis. The protection and care of our children are paramount as family fathers. Our parents also belong to the risk group.
We are aware of the inconvenience and trust your understanding.
We can be reached by email and phone.
Goods that have already been ordered can only be picked up by appointment and we ensure the necessary hygiene measures and the safety distance.
We assure you that existing orders will continue to be processed with great care. We do not expect delivery issuess, but there will be delays.
Procurement and logistics are sometimes difficult and the associated costs are sometimes not justifiable. Each case is assessed individually by us.
In our "Credo Audio" factory we can continue to produce and currently have very good stocks of parts and raw materials.
Stay healthy and we look forward to seeing you again soon!
With best regards